Complaints and Appeals Policy

Imagen Diagnóstica is committed to ensuring a fair, transparent, and accountable editorial process. The journal follows the principles and best practices recommended by the Committee on Publication Ethics (COPE) in handling complaints and appeals.

Authors, reviewers, and readers may submit complaints regarding editorial decisions, peer review procedures, publication ethics, delays in processing manuscripts, or other matters related to the journal's operations. All complaints will be treated confidentially, investigated objectively, and resolved in a timely manner.

Authors who disagree with an editorial decision may submit a written appeal to the Editorial Office, providing a detailed explanation and supporting evidence for reconsideration. Appeals are reviewed independently by the Editor-in-Chief, Editorial Board members, or external experts, as appropriate.

The journal reserves the right to uphold, modify, or reverse editorial decisions following a thorough evaluation of the appeal. Decisions reached after the appeals process are considered final.

Cases involving ethical concerns, allegations of misconduct, or disputes related to authorship and publication practices will be managed in accordance with COPE guidance and established publication ethics procedures to ensure integrity, transparency, and fairness throughout the process.

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